Policies and Cancelations
Reservation Policy
Reservations can be made on website, phone or email.
-
All reservations must be reserved with a credit card, PayPal or Zelle.
-
A one night deposit will be charged at time of reservation.
-
Holiday Reservations must be paid in full one month prior to stay.
-
All reservations are to be paid prior to arrival or at time of check-in.
-
No Checks for reservations (PayPal, Credit Cards and Cash only)
Cancellation Policy
We try to be fair to our guests and also protect ourselves as a small business. We depend on advance reservations and once you reserve it, its off the market.
-
Holiday Reservations (Memorial Day, 4th of July, Labor Day),
-
Four day minimum for holiday reservations.
-
Must be paid in full at least one month prior to stay.
-
Sorry, no refunds for holiday reservations less than 30 days out.
-
-
Non-Holiday Reservations
-
+30 days advance notice, full refund of deposit.
-
Less than 30 days notice are subject to total loss of deposit.
-
* We will do our best to fill any cancelations and negate loss of deposit.
** There are no refunds for early departures.
Pet Policy
-
$25/ per dog, per nights stay.
-
$100 pet deposit per dog. This will be credited back after check-out and cabin inspection.
-
Sorry no cats (due to allergies)
-
All pets must have up to date vaccinations.
-
All pets must be leashed when in common areas and must be crated when left alone in the cabins. Guests will be charged for any damage to resort property.
-
Please be considerate and clean up after your pet. There are poop-bag stations near pool and pavilion.
-
No dogs allowed in the pool area.
-
Dogs on dock must be leashed and under control at all times.
-
Guests are responsible for all damages to property, injury to other guests and other pets.
Smoking Policy
All of our cabins are non-smoking. No Smoking in communal areas such as the pool, dock and pavilion. Guests are allowed to smoke on their cabin porches. There will be additional charges for any extra cleaning that is required.
Check-in and Check-out
Standard check-in time is 3pm.
Check-out is 10am.
* Please check with management for possibility of earlier check-ins or later check-out.
** Guests not checked out by 10am may incur additional room charges, if there is a cabin turn.
Housekeeping
We pride ourselves with the cleanliness of our cabins outlined in health and safety. There is no housekeeping during each stay unless arranged prior. Towels may be exchanged every other day by bringing them to the office or contacting management.
Trash cans are located outside of each cabin, please contact us if you need them emptied.
Please do not use bath towels outside the cabins, at pool, dock or to clean boats.
Any permanent stains or damage to towels and linens and subject to a $50 fee per item.
Health and Safety
We want our guests to feel comfortable and safe at the resort and in their cabins. Our cleaning staff is taking every precaution and safety measure to clean and sanitize cabins after each guest. We clean all bedding, comforters, pads and shower curtains after each guest stay.
Foul language and inappropriate behavior is not allowed.
*No guns allowed on property outside of hunting season.
Pool Safety
There is no active lifeguard at the pool or on dock, please monitor your children and follow posted signs. Pool opens at 9am and closes at 10pm. No glass, food or pets in pool area.
Please make sure all toys are out of pool before leaving the area.
Dock Safety
The dock has lighting and electricity, caution should be taken around the outlets and wires. Unplug any extension cords when not in use.
Do not climb on or jump from railings or roof.
Secure your property, management is not responsible for any stolen or damage at dock.
Free Lockers are available on dock to store your items.
No smoking and please be considerate of others.
* We reserve the right to cancel and or terminate any reservation due to bad or aggressive guest behavior.
Phone or text us @ 870-431-5575